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  Introduction: Companies use tools called CRM to keep track of their customers, and these tools are always getting better. Now, AI is making these tools even more helpful. AI helps companies work faster, know their customers better, and make each customer feel special. Salesforce is a big company that makes one of these customer tools. Their newest AI helper is called Einstein GPT. It's like a smart assistant that works inside Salesforce, writing emails, answering questions, and finding information for you. Einstein GPT makes working with customers easier and saves everyone time. Einstein GPT can help make the system even smarter and more helpful. Here in this article, we have discussed the key features of the Einstein GPT. So, if you are looking to become a Salesforce developer, then you may need to apply for the Salesforce Business Analyst Training . This training can help you learn from scratch. Key Features of the Salesforce Einstein GPT: Here we have discussed some of the ke...